Track Your Kratom Order | Order Status Help

Track Your Order

Every order includes tracked shipping ($25 flat rate, free over $500). Here’s how it works:

  1. Confirmation email arrives right after checkout (check spam/promotions).
  2. Tracking email follows at dispatch — usually within 24 hours on business days.
  3. Live status via the carrier link in that email; also viewable under My Account → Orders.

Common questions

No tracking after 48h (business days)? Reply to your confirmation email or use contact us with your order number.

Stalled scan? Carriers sometimes skip scans; most packages still arrive in the 2–5 day window (shipping policy).

Wrong address? Contact us immediately — we can often intercept before dispatch; after dispatch, carriers control rerouting.


21+ only. Keep out of reach of children. Do not use if pregnant or nursing. Consult a healthcare professional before use. Do not combine with alcohol or medication. Check your local and state laws — kratom is restricted in some areas. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Contains Mitragyna speciosa.