30-Day Satisfaction Guarantee & Returns
Shop with confidence: unopened products in original sealed condition may be returned within 30 days of delivery for a refund or store credit.
How to start a return
- Contact us with your order number + reason (photos help for damage claims).
- We’ll confirm eligibility and provide return instructions + address.
- Ship the sealed item(s) back; refunds post within 5–10 business days of warehouse receipt.
Terms
- Opened/used consumables can’t be resold, so they can’t be returned — except verified wrong/damaged/defective shipments (we make those right immediately).
- Return shipping is the buyer’s responsibility unless the error was ours.
- Shipping to restricted areas that gets refused/seized is not refundable for shipping costs; product refunds follow the above.
Questions? Returns FAQ or support.
21+ only. Keep out of reach of children. Do not use if pregnant or nursing. Consult a healthcare professional before use. Do not combine with alcohol or medication. Check your local and state laws — kratom is restricted in some areas. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Contains Mitragyna speciosa.